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FAQ

Frequently Asked Questions

To feel, and think, and learn – learn always: surely that is being alive and young in the real sense.Freya Stark

Returns & Exchanges

Thank you for shopping at Blacky’s Mens Wear. If you are not entirely satisfied with your purchase, we’re here to help. For any questions please use the this page.

What happens if my product arrives damaged?

If you received a damaged product, please notify us immediately for assistance.

How do I return or exchange a gift?

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How and when will I be refunded?

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Shipping & Delivery

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

How do I track my order?

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What packaging will my order come in? Is it sustainable?

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How long will my order take to arrive?

If you’re in Cyprus, 48 hours

If you’re in Europe, 14 – 16 business days

In Russia, 15 – 20 business days

My Account & Orders

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How do I reset my account password?

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How do I modify an existing order?

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How do I use my promo code?

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